Am I correct that by simply adding their name to a petition, a person is added to the supporter list?
The way my client uses their supporter list, they would then be sending that person emails (i.e., without opt-in) because they frequently use the Target Entire List option.
I'm curious how people handle this and whether there is an accepted Best Practice. Which is preferable ...
(1) Add text to the petition page that advises the person they will begin receiving emails and can unsubscribe at any time
(2) Create an overall "Mailing List" group and provide a checkbox on the petition to allow folks to deliberately sign up, and retrain users so that emails are *never* sent to the entire list?
(3) something else I'm not contemplating
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If #2 is the best way to go, how does one trigger the sign-up auto-response from a petition page? In the follow-up tab for the action, I only see a way to send one email to everyone who signs the petition. I do not see a way to create a conditional autoresponse for folks who are also signing up to receive emails. I ran a test where I signed the petition (and checked a box to join a Mailing List group) and received only the auto-response for signing the petition but not the usual auto-response that is set up for new sign-ups. Nor did the triggered individual email go out that is set up for new sign-ups.
I guess the crux of this question is, how to handle getting new supporters properly subscribed, complete with autoresponse and notification, when the come into the list via a petition?
Tagged:
actions,
best practices,
opt-in,
Petitions